Make sure patients can reach — and trust — your clinic.
Patients lose a clinic over small, silent things — a phone number that dials wrong, a contact form that never arrives, a "Not Secure" warning, a Google listing gone stale. We continuously check the contact paths and trust signals patients rely on, and flag what breaks before they hit it.
See how to get Pulsewise →Patients have to be able to reach you — and trust what they find.
Every appointment starts the same way: a patient tries to contact you, and decides whether you look like the right clinic. We watch for the things that quietly break either one.
Reach
What we catch before a patient gives up trying to contact you:
- A phone number that's wrong — or won't tap-to-call on a mobile
- A contact form that says "sent" but never reaches the inbox
- A website that won't load, or loads too slowly to wait for
- A "Not Secure" warning that makes patients back away
- A lapsed domain or certificate taking the whole site down
Trust
What we catch before it costs you the patient's confidence:
- A Google listing showing the wrong hours, phone or address
- Reviews sliding — or nothing posted in over a year
- A competitor outranking you when patients search your name
- A missing or dead privacy-policy page
- An unclaimed Google listing that anyone can edit
What we found auditing 66 NSW specialist clinics.
A real run of the audit across 66 specialist-clinic websites. None of these owners knew — most would only have found out from a patient who didn't call back.
From 66 NSW specialist-clinic audits run in 2026 — 4 critical, 77 high, 104 medium and 143 lower-severity findings across the set.
We check, we alert, your provider fixes.
Three steps. Most of it happens without you doing anything.
We check the signals patients use
The public contact paths and trust signals — phone, forms, site health, SSL, domain, Google listing, reviews, privacy pages — checked on a live, daily and monthly cadence.
We alert when something breaks
No daily emails, no noise. You hear from us only when something breaks or drifts — with a plain-English note on what broke, why it costs bookings, and how to fix it.
Your provider puts it right
The fix detail goes to whoever keeps your systems running — your IT, phone or website provider — who corrects it directly or coordinates the right party.
On privacy: Pulsewise only monitors public, patient-facing signals and its own synthetic test checks. It never accesses patient records, your practice-management system, or real patient messages.
Through the provider you already trust.
Pulsewise isn't sold directly to clinics. It's delivered through approved communication and technology partners — your IT, phone, internet or website provider — so every alert lands with someone who can actually fix it.
Already have an IT or phone provider? Ask them about Pulsewise. If they're not a partner yet, they can become one.